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Terms & Conditions

By registering an account or using our platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from registering or using our services.

The use of Mecca Bingo's website and services is only available for users who have reached the age of 18 years old. By continuing to access or use the platform, you confirm that you are at least 18 years old.

We reserve the right to refuse service to anyone, without explanation, if we believe they do not meet our requirements or policies stated here or elsewhere on our website.

You must provide accurate and complete information during account registration. Failure to comply with this requirement may result in your account being suspended or terminated.

  1. One-account-per-user policy: You are only allowed to have one active account.
  2. Identity verification: We may request additional documents or information from you for identity and address purposes, which must be provided promptly upon request.
  3. Accuracy obligations: It is your responsibility to ensure the accuracy of the details submitted during registration.
  • Password protection
    • Choose a unique and strong password that is not shared with anyone else.
    • Keep it confidential.
    • Do not save login credentials on public computers or devices that are accessible by others.
  • Secure devices: Ensure your device's operating system, browser, and other software are up-to-date to prevent vulnerabilities.

You agree to use Mecca Bingo only for entertainment purposes. The following activities are strictly prohibited:

  • Misrepresenting facts or impersonating someone else
  • Creating multiple accounts
  • Attempting to influence others' gameplay through unauthorized means
  • Harassing other players via any form of communication
  • Eligibility: Only active users with a registered account can participate in promotions.
  • Terms specific to each offer
    • Some bonuses require minimum bets or deposits before they can be activated or cashed out. Always check the terms for individual offers.
    • These promotions are subject to change without notice; we reserve the right to adjust or withdraw any bonus at our discretion.
  • Games have rules that govern participation, including minimum bets and potential rewards based on outcomes.

Bonus abuse occurs when a player uses one of these methods:

  1. Manipulating Bets:
    • Placing excessively high or low stakes to trigger an offer or gain unfair advantage.
  2. Frequent Deposit/Withdrawal: Repeatedly making and withdrawing funds in quick succession with the intention of claiming bonuses multiple times without meeting wagering requirements.
  3. Collusion: Engaging in behaviour that enables users to share knowledge about future draws, outcomes, or other sensitive information.
  1. Available payment methods
    • You can find a list of accepted currencies and payment systems on the site's banking page.
  2. Limits and conditions for deposits
    • Minimum deposit limits are clearly shown alongside each method.
  • Verification before withdrawals: We reserve the right to require identification documents prior to processing withdrawal requests, especially if suspicious patterns in transactions or account activity are detected.

It's your responsibility to gamble within your means. Here is a checklist of tools we provide for you:

  • Reality checks
    • These can remind users about their gaming history and potentially help identify problematic gambling behaviour.
  • Session limits
    • Set limits on the amount of time or money spent playing games per session.
  • Time-out options: If needed, take a short-term break from your account to re-evaluate your play.
  • Self-exclusion option: You can choose this more serious step as part of maintaining healthy gaming habits.

We may terminate or suspend accounts without notice if you are deemed in breach of these Terms & Conditions. If we reasonably believe that an account has been used by someone under 18 years old, fraudulently, or otherwise against our policies and rules, the said account will be suspended.

Misusing bonuses, hacking our systems, and engaging in similar behaviours are considered a severe breach. This is punishable by:

  • Blocking access
    • Your account may not function properly until corrected.
  • Closing your account
    • You will no longer have the option of logging back in with that user information.

The intellectual property rights in our brand, logos, software, web design and material belong to us. All applicable international copyright laws apply.

You are granted a personal non-exclusive right to access Mecca Bingo's website for your own personal use. This license will automatically terminate if you fail to comply with any part of the terms outlined below or upon termination by us in our sole discretion.

We don't guarantee the accuracy, completeness or up-to-dateness of the content on this site. Our platform operates at its own risk; use it responsibly and as intended. We shall not be liable to you for:

  • Losses
    • This includes financial losses such as actual money lost while playing.
    • Intangible damage
    • Indirect damages due to circumstances we could've anticipated
    • Consequential loss or damage resulting from use of our platform

We reserve the right to update terms and conditions without prior notice. We do this often; please regularly review any amendments.

For all customer-related issues, including deposit problems, withdrawals not being processed correctly, or a complaint about gameplay, refer to our FAQ first then proceed with contacting us through one of the following:

  • Live chat available on site.
  • Phone calls
    • Find phone numbers for each of these regions within our About section and under Get in Touch subsections dedicated per region.
  • Email Support

Mecca Bingo operates with licenses issued by respected regulatory bodies such as the Malta Gaming Authority.

  • If you are unsure about your local laws regarding online gaming, please refer to our FAQs which often answer this very question.
  • Please also see if there is a legal entity associated in its jurisdiction to provide more information on rules and requirements for remote gaming operators within that region.